Information on the options for the transport of collagen peptides
Delivery within the Czech Republic costs 69 CZK, with FREE delivery for purchases CZK 1 500 CZK.
You can choose from more than 4,000 points of sale and Z-boxes throughout the country.
You can usually pick up your order on the second or third day.
As soon as we hand your parcel over to the parcel office, you will receive an email with an online tracking number.
As soon as your parcel arrives, Zasilkovna will send you a text message.
All you need to collect your order is the password provided in the SMS.
The parcel will be waiting for you for 4 days.
The customer line of the Zasilkovna is 216 216 516 (MON-FRI 8:00 – 18:00).
We also ship parcels to Slovakia for 100 CZK (FREE shipping for orders over 1 500 CZK).
2. Home delivery – delivery to your address
Delivery within the Czech Republic costs 99 CZK.
The service is provided directly by Zasilkovna (own transport capacity).
The consignment is always delivered to the customer by a Zasilkovna driver.
The customer is informed in advance that a driver – courier of Zásilkovna will deliver the parcel.
If the driver does not reach the customer at the address, he will redirect the consignment to the nearest suitable delivery point, where he will collect the consignment.
3. PPL – courier
The cost of delivery is 109 CZK.
You will receive an email and SMS the day before with the delivery time. If it does not suit you, you can change it by phone or e-mail.
You can track the progress of your parcel at https://www.ppl.cz/en/.
The customer service number of PPL is 840 775 775.
We deliver only to the Czech Republic.
4. Czech Post – parcel delivery to hand
Shipping costs 129 CZK.
Delivery to any address in the Czech Republic.
After the parcel is handed over to the Czech Post, you will receive an e-mail and SMS with information about the movement of the parcel.
You can track the progress of your parcel at https://www.ceskaposta.cz/en/index.
Czech Post customer service number is 840 111 244.
We deliver only within the Czech Republic.
5. Shipping to AT, DE, HU, PL, RO, SR
Shipping costs are 115 CZK (PL and SR), 125 CZK (HU and RO) and 150 CZK (AT and DE).
Delivery to any address in AT (Austria), DE (Germany), HU (Hungary), PL (Poland), RO (Romania) and SR (Slovakia).
The parcel will be delivered by the courier that will be most convenient for you at the time. In the case of Germany, the parcel is delivered by Hermes and in the case of Austria by DPD.
This service analyses the price, quality and capacity of selected carriers on a daily basis. This means you always get the best and most cost-effective carrier available.
You will be informed well in advance which courier will be delivering your parcel.